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Suy Sokleang
Chief Operation Officer
Sathapana Bank
Suy Sokleang is a banking transformation leader with over 20 years of experience across digital banking, technology, operations, cards and payments. As Chief Operating Officer of Sathapana Bank Plc., he leads the bank’s digital and operational ecosystem, connecting technology, customer experience and operational excellence to drive sustainable growth.
His leadership is grounded in a belief that the future of banking is not defined by technology alone, but by how effectively digital innovation, data and human experience come together to create meaningful customer value. His career spans leadership roles across banking and payments, including UnionPay International, Phnom Penh Commercial Bank and Cambodia Mekong Bank.
Speaking at the summit
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3:30–5:00pmSun 15 NovRoundtableOpen
Phsar - Finance That Reaches People
The missing majority: Designing Finance for informal Economies
About this session
Much of the world's workforce earns outside formal payroll systems. Income can arrive daily, seasonally or irregularly, while many savings, credit, pension and insurance products still assume a stable monthly salary. Informal workers are therefore not a marginal customer segment; in many emerging markets they are the economy's centre of gravity. Digital payments and alternative data have made it possible to build financial histories for people previously invisible to formal institutions, but access alone does not guarantee trust or sustained use. The roundtable compares products and distribution models designed around irregular income and asks what makes an informal worker continue using a formal financial product after the first transaction.
