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Jacob Charbonneau
Founder & Chief Executive Officer
FlightClaim
Jacob Charbonneau is the Founder and CEO of FlightClaim (Vol en Retard), a Montreal-based fintech building the infrastructure layer for enforcing air passenger rights. Its white-label SaaS platform automatically detects flight disruptions and manages traveler compensation under the Montreal Convention, EU261 and Canada’s APPR, embedded directly into the ecosystems of insurers, card issuers, telecom operators and loyalty programs. Over ten years, Jacob has turned a claims service into B2B2C infrastructure serving customers across Canada, Europe and the United States. A leading voice on consumer protection in travel, he has testified before the House of Commons, the Senate and the Canadian Transportation Agency on regulatory reform. He holds an MBA and has been recognized with the Grand Prix de la Relève d’affaires, the ARISTA Young Entrepreneur of Québec Award, C2 Montréal’s Emerging Leader distinction, Business Elite’s 40 Under 40 (2025) and MSN’s Top 10 Trailblazing Entrepreneurs to Follow in 2026.
Speaking at the summit
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1:30–3:00pmMon 16 NovRoundtableOpen
Chamkar - The Proving Ground
From Capital to Customer: How Fintech Can Build Trusted Financial Corridors Between Emerging Markets
About this session
Emerging markets have an opportunity to build financial systems that are more connected, intelligent, and responsive than the legacy models they replace. This panel brings together Québec fintech leaders working across the financial value chain, from mobilising investment and tokenising real-world assets to AI-powered decision intelligence, tax workflow automation, and embedded consumer compensation.
